Documenting Unauthorized Trades

If you ever discover an error in a confirmation or statement of account, you are required to immediately bring the error to the attention of the brokerage firm in writing and keep a copy of any such correspondence with the brokerage firm in question. If there are any errors within the brokerage firm's records of your account, you will need to prove that, or the AIPC and trustee will assume that the firm's records are complete and accurate.